Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
The Retail Operations Manager is responsible for growing Retail and DC Sales through providing comprehensive business consulting services to our Build it stores.
Job description
KEY PERFORMANCE AREAS:
- Build and maintain relationships with regional Retailers, staff, and
corporate team members - Ensure that Build it stores adhere to minimum format and CI specifications
- Ensure that Build it stores maintain high standards of excellence scores
- Assist Build it stores to grow market share and profitability
- Measure Retailer business performance and provide advice for
improvement - Analysis and interpretation of financial results
- Preparing business growth plans for Build it stores
- Conducting regular store audits through structured store visits and the
circulation of written reports to retailers, regional and national office, where
appropriate - Advise Retailers on modern and opposition retail trends in the hardware
industry - Stimulate synergies amongst retailers and team member
Minimum requirements
SKILLS/KNOWLEDGE/EXPERIENCE
- Tertiary Qualification preferably in Business or Financial Management
- Minimum 5 years Retail / Home improvement experience in a senior
management position - Ability to engage at a high business level and inspire entrepreneurs and
within a corporate structure - Understanding of the building material and hardware retail environment and
small business challenges - Ability to assess business financial reports and to advise Retailers on business
profitability and growth - Microsoft Office Skills – Advanced Excel skills & Intermediate Power Point
skills - Financial acumen, Excel reporting, self-starter-efficiency, leadership skills,
attention to detail and due date driven - Sound knowledge of hardware and building material products
- Valid driver’s license, South African passport, and willingness to travel extensively

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